Banking giants have agreed to make it easier for consumers to find out how to reclaim mis-sold payment protection insurance (PPI), following an investigation by MoneySavingExpert.com and Which?.
Lenders paid out £570.5 million compensation in April to victims of payment protection insurance (PPI) mis-selling, the Financial Services Authority (FSA) announced today.
Many leading banks, insurers and energy companies are making existing customers pay to phone them while offering free numbers to new customers, consumer group Which? has found.
Banks will be forced to ring-fence savers' cash from their risky casino-style investment arms to protect deposits and avoid a run like that which brought down Northern Rock in 2007.
Lenders paid out £500 million compensation in March to victims of payment protection insurance (PPI) mis-selling, the highest single month of redress in 2012 .
Lloyds Banking Group (LBG) has caved in to huge public and media pressure by announcing it will offer new policies to its pet insurance customers whose animals have a medical condition, after the bank originally axed cover.
15 May 2012
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