Banks

Banks that have failed to cancel a regular payment on a credit or debit card when asked over recent years will now have to refund customers for all subsequent charges. So it's important you claim back this cash, if owed.

A rescue plan for the troubled Co-operative Bank has been revealed today as it tries to fill a £1.5 billion hole in its finances.

MoneySavingExpert.com is urging consumers to protect themselves from bank fees, following news that customers who replenish their accounts on the same day a direct debit or other payment is due should be spared some charges.

Lloyds Banking Group has admitted to "issues" with how it handles payment protection insurance (PPI) complaints after an investigation alleged staff were told to ignore possible fraud.

Bank customers who replenish their accounts on the same day a direct debit or other payment is due should be spared some charges, after an agreement was reached between the regulator and major banks.

A Government scheme to boost lending to home owners and businesses has resulted in less money being lent.

Customer dissatisfaction with financial firms has reached record levels with half a million new complaints dealt with in the last year, the Financial Ombudsman Service said today.

The Office of Fair Trading (OFT) has confirmed it won't be recommending the Competition Commission investigate the current account market — but warned providers they'll face a probe if they don't get their house in order.

Lloyds Banking Group's sale of more than 600 branches to the Co-operative Group has collapsed, meaning a million customers who would have been switched to the Co-op now won't be.

Some Halifax and Bank of Scotland Ultimate Reward Current Account (URCA) customers are due a payout after the banks failed to warn users they were increasing a monthly fee.