Five million NatWest and RBS customers will be automatically moved to new accounts in January paying well below the best buys, making it a key trigger for them to seek out a better deal.
First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.
If you've not enough money in your account and a payment bounces, you may be able to avoid the associated fee as more banks are to adopt a 'retry' scheme from September where they'll attempt to process the transaction again later in the day.
HSBC and First Direct current account holders who go overdrawn for days on end could be worse off under a raft of fee changes coming into force in November. But the majority of customers will benefit from the overdraft fees revamp.
Over one-and-a-half million Barclays NISA customers will see their rates drop this autumn as the bank will be moving most of its old NISA customers onto a new deal.
Halifax, Lloyds TSB and NatWest have been exposed as being as bad as Wonga when it comes to sending customers misleading debt demands purporting to be from external solicitors or debt collection firms.
1 August 2014
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