Banking

One in five people with debt problems have had their credit card limit increased without requesting it, new research from Citizens Advice has found – a higher proportion than for cardholders overall.

Barclays has become the first UK bank to let you send payments by asking Apple's voice-activated virtual assistant Siri.

Barclays customers will be locked out of online and telephone banking once a month during upcoming five-month maintenance work.

The former financial services ombudsman behind a £14 billion lawsuit against Mastercard on behalf of 46 million consumers hopes to appeal its dismissal.

Royal Bank of Scotland has taken the wooden spoon in our biannual banking poll with just 37% of its current account customers rating it 'great' for customer service, while First Direct has kept its crown with nine in 10 giving its service top marks.

High street banks NatWest and Royal Bank of Scotland have raised the daily fee charged to customers who go into an unarranged overdraft despite cutting the maximum monthly charge.

Almost 600,000 Lloyds, Halifax and Bank of Scotland customers who fell behind on their mortgage payments are in line for a payout totalling £283 million.

More than 900,000 current accounts have been switched in the last 12 months – a drop of 14% compared with the previous year.

Consumers will soon be given a clear idea of how the services offered by banks and building societies differ, if new plans from the Financial Conduct Authority to make it easier to compare current accounts are given the go-ahead.