Banking

First Direct has again taken the crown in our banking customer service poll with nine out of ten giving it top marks, but RBS retained its wooden spoon with almost a third rating its service 'poor.'

A new code of conduct for the way banks treat victims tricked into transferring cash to a fraudster's account will come into force in September to tackle a surge in so-called 'transfer scams'.

Card schemes are taking action to deal with a security flaw which means lost or stolen contactless cards can be used AFTER they've been cancelled – but some of the changes will take months to come in and cards will continue to be usable in some cases.

More than 100 NatWest customers have been locked out of its online banking and mobile app because of a bizarre technical glitch which apparently penalises good grammar, MoneySavingExpert can reveal.

TSB customers can now earn £75 for each friend they refer who switches to the bank, and they will get £75 too.

Santander is to remove all unarranged overdraft fees on its current accounts that have monthly fees, including its popular 123 and 123 Lite accounts – though a small minority could be worse off under changes to its other accounts.

Current-account holders switched their bank more than 900,000 times last year according to the most recent figures – here's how you can bag up to £200 for free when switching.

The bank war has reignited this month with loads of bribes to tempt you to switch – so it's a great time to join the hidden bank-tarting movement sweeping the UK by switching again and again to make big money.

Monzo prepaid card holders won't be able to use them from "early April" and will instead have to sign up for a current account, the app based bank has announced.

Metro Bank has today opened current account applications to the whole of the UK and will allow customers to prove their identity by uploading a selfie.