Banking

The design for the new polymer £20 note – set to be released in February next year – has been unveiled by the Bank of England.

Millions of old-style paper £5 and £10 notes worth over £1.5 billion still haven't been returned to the Bank of England, over a year since the last of them were taken out of circulation.

Barclays current account customers faced the most internet banking issues in the past year, data released by the financial watchdog shows.

Credit card provider Capital One has apologised for ongoing "technical issues", as customers say they are unable to log into their accounts or make payments.

First Direct is getting rid of the £10/month fee on its popular 1st Account current account next month.

Halifax is to change the fees it charges on its Ultimate Reward packaged bank account from November, MoneySavingExpert.com can reveal. If you spend a lot on your debit card or have a high account balance you could pay less, but many who don't meet the criteria will pay more – we've full info and analysis.

First Direct and Metro Bank have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time.

NatWest customers will be able to check their bank balance and transactions through the Google Assistant feature on their smart speakers or smartphones using just their voices, as part of a new trial. 

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees.

For the first time in decades, the Royal Mint didn't produce any new 1p or 2p coins in 2018.