Lloyds, Halifax and Bank of Scotland stopped sending customers text alerts warning them their balance was low in the wake of a huge shake-up of its overdraft charges because of "technical difficulties", MoneySavingExpert.com can reveal.
Almost 600,000 Lloyds, Halifax and Bank of Scotland customers who fell behind on their mortgage payments are in line for a payout totalling £283 million.
Millions of Lloyds, Halifax and Bank of Scotland customers could benefit from a bank charge overhaul, meaning they won't pay if they go over their overdraft limit and there'll be no fees for missed payments – but two million could be worse off.
The Bank of Scotland is cutting the headline interest rate on its current account 'Vantage' add-on from 3% to 2% in June, MoneySavingExpert.com can reveal - meaning you'll no longer be able to save £15,000 at 3% interest.
The Financial Conduct Authority (FCA) has asked Lloyds Banking Group about the problem of fraud which affects cancelled contactless cards, MoneySavingExpert.com has learned - in the first sign of the regulator taking action since we revealed the contactless card security flaw.
Fraud procedures at Lloyds, Halifax and Bank of Scotland have been placed under review after a MoneySavingExpert.com investigation revealed lost and stolen contactless cards can be used by crooks months after they're cancelled – with some banks failing to spot dodgy payments.
Fourteen banks and building societies have now signed up to offer Help to Buy ISAs ahead of the scheme's launch next month, the Chancellor has announced.
23 November 2015
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