2024

Can online retailers refuse returns, particularly if they decide you've made too many in the past? MoneySavingExpert.com founder Martin Lewis answers this question, and talks you through your rights, in a recent episode of the BBC's The Martin Lewis Podcast. 

Demands to repay Carer's Allowance overpayments are having a "shocking" impact on unpaid carers' lives, according to a new report from Carers UK. The charity has called for urgent action to prevent carers from unwittingly building up huge debts – an issue MoneySavingExpert.com (MSE) founder Martin Lewis has also raised with the Government. 

Regulation of the buy now, pay later (BNPL) sector WILL go ahead, the new Government has confirmed. It means consumers will finally get much-needed safeguards on BNPL purchases, as well as protection from unsustainable borrowing – something MoneySavingExpert.com (MSE) and its founder Martin Lewis have long campaigned for. Though we still don't know when any new rules will take force.

If you bought (or just got quotes for) car or home insurance on Friday 19 July, it's possible you didn't see some of the cheapest deals, as some insurers were unable to offer quotes due to widespread IT problems. It means you may have been offered fewer options and/or higher prices than normal. Here's what you need to know.

Confused about the 'two-child benefit cap' and what it really means? MoneySavingExpert.com founder Martin Lewis has a quick and simple video briefing to clear up some of the misinformation. It takes you through Child Benefit rules, the two-child limit for Universal Credit and the benefits cap.

Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed. But, as MoneySavingExpert.com (MSE) founder Martin Lewis has warned, the new rules will still allow for above-inflation price rises.

If you're a Wowcher customer, you could get a £4.99 refund over the next few weeks – but you'll need to act to get the cash. The online retailer is paying out a total of £4 million to 870,000 customers after signing them up to its 'VIP' subscription using a pre-ticked box on its website.

If you have a Nectar card, you may be able to earn a few quid's worth of extra points over the next few weeks, as Sainsbury's has brought back its 'shop for points' promotion for some members. Unlike most other offers of this type, where you need to buy specific items, all you need to do here is spend £1 or more at a time in a few separate transactions. So it's a no-brainer if you were planning to do that anyway.

If you have a Tesco Clubcard, you may be able to earn up to £50 in bonus points over the next few weeks as the supermarket has launched a new round of its limited 'Clubcard Challenges' promotion.

If you've got debt on a Barclaycard, it's likely the minimum you have to repay each month will be cut from next week, as the bank is changing how repayments are set for millions of customers. If you're unaware and pay interest (so aren't on a 0% deal), and don't act, you could stay in debt for many years longer and pay possibly £1,000s more in interest.