July 2020

Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom.

There is currently a backlog of 410,000 UK passport applications due to coronavirus-related delays, according to new Government figures. 

Four million Santander customers will see the cashback offered on their 123 and 123 Lite accounts changed from October. 123 Lite customers will also see their account fee doubled to £2 a month.

Cruise firm Cruise & Maritime Voyages has fallen into administration – if you had a booking with it, here's how to try to get your cash back.

The name Loveholidays has become a scourge of many travellers during the pandemic, as droves of customers are still in the dark about their refunds. 

The Government has announced it is protecting refund credit notes issued for ATOL-protected bookings that were cancelled due to the coronavirus pandemic, meaning those who accept them will get their money back if the travel firm goes bust.  

John Lewis and Waitrose are changing the rewards you can earn on their Partnership credit card from September, increasing what you can earn for spending with the two stores but slashing what you get for spending elsewhere.

App-based bank Monzo has relaunched its premium 'Monzo Plus' account with a £5 monthly fee. The account offers new features including 1% interest on up to £2,000 and extra fee-free cash withdrawals abroad – but is it worth it?

MoneySavingExpert.com founder Martin Lewis today joined campaigners and a cross-party group of MPs to present petitions to the Treasury in support of the three million people excluded from Government financial support during the coronavirus pandemic.

VAT has been temporarily cut from 20% to 5% for hospitality and tourism businesses, and a number of big chains including McDonald's and Nando's are slashing prices as a result. But businesses don't have to pass on the tax cut to customers – we've full info below on what the change means for you.