March 2020

Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays, increased credit limits and penalty-free access to fixed savings. 

The Foreign and Commonwealth Office (FCO) has extended its coronavirus travel advice to warn against all but essential travel to the whole of Italy after the Italian authorities imposed a lockdown. We've full help if you have an upcoming trip to an affected area.

PayPal customers encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection – and some are even losing cash.

Some First Direct mortgage customers will see their payments increase – while others will be in line for money back – after an error meant some customers' monthly payments were miscalculated.

The 'tampon tax' is set to be abolished in Wednesday's Budget – with a zero rate of VAT applying to sanitary products from 2021.

Coffee giant Starbucks has said it will temporarily stop filling customers' reusable cups in a bid to combat the spread of coronavirus – but it will still honour its 25p discount for customers who bring one along.

Virgin Media has apologised after a database containing personal details of 900,000 customers was accessed without permission due to being "incorrectly configured".

Boots customers have been left unable to use Advantage Card points to pay for their shopping, after a cyber attack on almost 150,000 customers' accounts.

Prime Minister Boris Johnson has announced that workers who are told to self-isolate to prevent the spread of coronavirus will soon qualify for statutory sick pay from the first day they take off, not the fourth.

The NHS prescription charge in England is set to increase by 15p to £9.15 from April.