2019

First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year, MSE can reveal. This follows parent bank HSBC's announcement on Wednesday of a similar move.

The minimum amount British Gas customers with prepayment meters can top up is set to increase from £1 to £5 from 1 January, adding further woes to people already struggling. This comes as part of the energy giant's change to using Payzone terminals for its customers to top up.

Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday.

NatWest has given 250 customers a 'fingerprint payment fob' as part of a three-month trial, allowing them to spend up to £100 on each contactless payment.

One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator.

Streaming heavyweight Netflix has got rid of the 30-day free trial period it offers to new customers, MoneySavingExpert.com can reveal.

Every week, thousands of homeowners who remortgage to new lenders are paying extra cash – sometimes £100+ – simply because their old deals end on a Friday, Saturday or a bank holiday.

All HSBC customers will see their arranged overdraft interest rates shoot up from next March, following a similar move from Nationwide earlier this year, MSE can reveal.

Healthcare professionals have a "crucial role" in helping people with mental health problems avoid financial difficulties, according to a new report – but many patients aren't being offered this support.

Payday loans provider 247Moneybox has collapsed into administration and will no longer be offering loans.