2019

Santander will let customers use voice recognition technology instead of security numbers to prove their identities when using telephone banking.

Energy customers will be given automatic compensation for late credit refunds and for being switched to a new firm by mistake, under new rules which come into force this week. But a key measure to tackle late final bills has been put on ice. 

The number of people with a valid European Health Insurance Card (EHIC) has dropped by more than 450,000 since last year, with renewals plummeting in the first quarter of 2019 as the UK prepares to leave the EU, MoneySavingExpert.com can reveal.

Debenhams PLC has fallen into administration – here's what you need to know on store closures, gift cards and return rights.

Around 200,000 Lloyds, Halifax and Bank of Scotland customers are owed payments averaging around £30 each, due to historic administrative errors starting in 2012 which may have led to them not switching to better products.

Mobile operator Giffgaff is increasing the price of its two cheapest pay-as-you-go bundles, known as goodybags, while increasing the number of calls they include.

Sri Lanka is currently facing a state of emergency and a nationwide curfew following Sunday's terror attacks, and the UK Government is now advising against all but essential travel there. If you're in the country now or due to travel there shortly, here's what you need to know.

App-only bank Monzo has launched a premium service, with the option to pay more for features such as travel insurance and extra fee-free cash withdrawals while abroad – but is it any good?

The competition watchdog has blocked Sainsbury's proposed merger with Asda on the grounds that it would result in "increased prices" and a "poorer shopping experience" for UK shoppers.

EE customers who haven't upgraded or renegotiated their contract since before 23 January 2014 are to be hit with a 2.4% price hike – here's what to do if you're affected.