2019

Bathroom retailer Bathstore has gone into administration, although it will continue to trade while a buyer is sought.

A building society has launched a new kind of mortgage deal which could help so-called 'mortgage prisoners' by making affordability checks less strict for borrowers trapped with their existing lender.

Lloyds Bank has become the first major organisation to sign up to the Mental Health Accessible standards, which have been created to make essential services easier to use for millions of people.

Pay-monthly EE customers will have to pay more for calls and texts not included in their plans from August, as the mobile giant has announced it's hiking out-of-bundle prices.

Southern Water is to pay £123 million back to customers following an investigation that found the company had shown "scant regard" for the environment and deliberately acted to deceive its customers.

A MoneySaver whose home insurance policy was due to end this month was gobsmacked to find his premium would have shot up by more than 1,000% if he'd let it auto-renew.

Pharmacy and health chain Boots has vowed to ditch plastic bags at all its checkouts by next year, replacing them with paper ones.

East Midlands Airport has announced it has slashed the cost of dropping off passengers at its terminal – just days after MoneySavingExpert.com revealed it was charging the highest fees for a 10-minute set-down of any major UK airport.

The competitions watchdog has called upon online giants Facebook and eBay to act urgently to stop fake and misleading reviews appearing on their sites, after finding evidence of a "thriving marketplace" for false online reviews.

Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice.