2019

Customers of a travel firm which sold trips to Disneyland Paris fear they've been left out of pocket – some to the tune of thousands of pounds – as the firm seems to have disappeared without trace.

A consumer campaign, which launched unprecedented legal action against Google, has been given a new lease of life after a judgment today overturned a High Court decision.

Tesco has announced it is launching a new Clubcard Plus subscription service, which will give customers a number of perks, including discounted shopping, for a £7.99/month fee.

Budget airline Easyjet has scrapped the £16 per booking administration fee it charged on flights.

Sainsbury's is launching a revamped version of the Nectar loyalty scheme which will allow shoppers to pre-select personalised bonus point offers each week and scan a new 'digital Nectar card' at the till. MoneySavingExpert.com first revealed details of how the new scheme would work last month, when we reported that a trial of the revamped scheme had been quietly extended across much of the UK and a formal launch was imminent. Now Sainsbury's is officially rolling out the changes to Nectar's 18.5 million registered users from Wednesday 2 October, and we know full details of how the scheme will work. Crucially, you will continue to earn one point for every £1 spent in-store or online at Sainsbury's, in addition to the bonus offers. While Sainsbury's claims the changes will "revolutionise" its long-running loyalty programme and it's getting a new logo and new app, the basics of Nectar aren't changing, so this is an evolution rather than complete overhaul. We've full analysis below of how the scheme is changing, and what's staying the same. For more on making the most of Nectar and other loyalty schemes, see Loyalty Points Boosting.

Millions of customers stuck on expensive standard tariffs should start to see lower energy bills this week as Ofgem's new price cap kicks in, though most will still be massively overpaying – you could save £300+/year by switching supplier.

Hotel booking website Hotels.com is to begin charging customers £4 when they redeem a reward night – but you can avoid the fee by booking via its app. 

App-only bank Monzo has ditched its paid-for premium 'Monzo Plus' service, which offered customers extra features such as travel insurance, only five months after launching the product.

The financial regulator has sent a seven-page letter to peer-to-peer lending firms warning them the industry must clean up poor practices or face a "strong and rapid" crackdown.

American Express has fixed a security flaw which meant lost or stolen contactless cards could be used AFTER they'd been cancelled, in the final step for MoneySavingExpert.com's campaign which has now successfully forced the three biggest card providers to tackle the issue.