February 2019

The aviation regulator will not be taking action against Ryanair, after we asked it to investigate our dossier of more than 160 name-change booking complaints – but it has pledged to tackle unfair contract terms across the industry.

Online gift card marketplace Zeek has confirmed it's looking for a buyer, as some users complain they haven't received payments for gift cards they've sold – with some claiming to be hundreds of pounds out of pocket.

Some of the biggest online hotel booking sites have committed to ending hidden charges and "misleading sales tactics" after enforcement action by the competition watchdog.

Sainsbury's Energy has stopped taking on new customers and announced that existing customers will have their accounts switched to British Gas in April.

Consumers who are more confident with numbers are likely to have a better credit score than those who aren't, initial findings of a study suggest.

The financial watchdog has said that up to 150,000 PPI customers, whose mis-selling claims were previously rejected, should be written to and told they can make a new complaint.

Tens of thousands of people reclaimed more than £1.2 million last year for prescription prepayment certificates they no longer needed as they were entitled to free prescriptions or were in hospital, data obtained by MoneySavingExpert.com shows. If you no longer need yours, here's how to get your money back.

The cost of a standard colour TV licence will rise to £154.50 from 1 April – an increase of £4.

TSB has still to resolve 23,000 of the 204,000 customer complaints received since the start of its IT problems last April, the bank has revealed today.

The minimum amount you can save in Premium Bonds has been cut to £25.