October 2018

British Airways has admitted that the details of a further 185,000 payment cards could have been stolen by hackers.

Newcastle Building Society has launched a market-leading cash Lifetime ISA – making it only the third provider to offer this type of savings account, which offers a 25% bonus towards buying your first home or retirement.

Several major banks have started accepting Section 75 and chargeback claims from House of Fraser customers who have been waiting weeks for undelivered orders and refunds, MoneySavingExpert.com can reveal – and some shoppers have already got their money back.

Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator. 

Over 20,000 TSB customers switched away from the bank in the months surrounding its IT glitch – its biggest loss of customers since the Current Account Switch Service launched. 

More consumers are making mis-sold PPI complaints themselves instead of going to claims management companies, a report by the financial regulator has said.

The Royal Bank of Scotland has unveiled the design of its first £20 polymer note, featuring the image of Scottish entrepreneur Kate Cranston.

Millions of tenants could see their credit score boosted as their rental payment information will now be included on their credit report. 

The results of our latest 'Love or Loathe' poll are in, showing MoneySavers' favourite brands – as well as those they wouldn't touch with a bargepole. MoneySavers have remained firm fans of Aldi, Amazon and John Lewis, which all also  swept the board in our last poll in 2016. And factoring in both 'love' and 'loathe' votes, Wilko was the most popular brand, with 94% of those voting for it positive about the store. At other end of the spectrum, Apple and Currys/PC World continue to be loathed by many readers. House of Fraser, which has been embroiled in controversy since it went into administration in August, has seen a spike in criticism, while Sports Direct – which bought House of Fraser – is apparently MoneySavers' most-loathed brand. 

Passengers on South Western Railway are facing a five-day strike across the network – if you're affected, here's what you need to know.