2016

A number of British Gas smart meter customers have been unknowingly switched from their cheap tariff of choice to an expensive alternative in an admin error, MoneySavingExpert.com has discovered.

Those plagued by 'nuisance' phone calls from charities asking for donations will be able to put a total block on them from 2017 under new plans announced by the Fundraising Regulator.

Tens of thousands of people who held a student current account with RBS or NatWest between 2002 and March 2016 are due to receive a refund of overdraft charges.

If you need to slash existing debt costs, borrow for something new (don't mention Xmas yet) or make a quick buck, there's a host of new scorching deals that make credit cards a hot option. Used well, they're a great tool. Used badly, you'll get burnt - so never borrow unnecessarily. Our pick of the bunch is below, but first...

The falling value of people's earnings since 2007 has left 3.2 million households in "problem debt," spending at least a quarter of their earnings on repayments, while 1.6m of these in the most "extreme" type of debt are losing at least 40% to repayments, a report published today has warned.

A major flaw in the way some gas meters are read is an industry-wide problem that may have affected as many as 11,000 energy customers, with many having been overcharged and owed a refund by suppliers, it was revealed today.

Millions of EE mobile customers are facing a steep hike next month in the cost of calls and messages made outside their pay monthly allowance.

If you've a prepaid travel card with My Travel Cash you've until 4 October to withdraw or spend your money, after the firm announced it's scrapping the cards.

Telecoms giant BT wrongly charged customers with a limited broadband package for exceeding their usage cap in June, MoneySavingExpert.com has learned – and the firm is now writing to those affected to tell them they will be refunded.

5.2 million Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November. But you'll be able to leave your contract penalty-free, or if you want to stay, you may be able to beat the hike by haggling.