November 2016

If you're a Barclays current account holder and haven't yet signed up to its Blue Rewards scheme, then you can earn at least £55 in your first year if you join by 30 November – and it's now tax-free. But the scheme's not a reason to switch to Barclays, or even to stick with it.

Tesco Bank says it restored normal banking facilities for its 136,000 current account customers by Tuesday night and insists it has now refunded about £2.5 million to the 9,000 victims of fraud identified following Saturday's major hack. If you bank with Tesco, don't assume it's all been put right – we explain your rights and what to check.

PPI claimants may have lost £100s after handing over deposits to a Swansea-based claims management company that has now gone bust. But many affected customers may be able to claw back their cash via their credit and debit card companies.

More than 11,000 NHS workers who overpaid tax and national insurance while training have applied for a refund since April, with many more thought to be owed money – but those reclaiming face a "long, laborious and inconsistent" process.

Cashback app Shopitize has suspended a number of its users' accounts as part of a crackdown on potential "fraudulent activity" – leaving many insisting they've been wrongly targeted and one user claiming he's lost access to £600 of cashback intended to fund his family Christmas.

The Financial Conduct Authority (FCA) has today announced it will help make current accounts more open and competitive by developing a range of prompts and alerts for customers to review their bank account choices and overdraft use.

Problems with PPI accounted for more than half of the total number of complaints about financial services and products submitted to the Financial Ombudsman Service (FOS) from July to September this year.

Debt purchase and collections company Motormile Finance UK has agreed to provide redress to more than 500,000 customers by writing off £414 million of debt and making repayments of £154,000 for historic failings in its due diligence and collections process.

Facebook has put the brakes on insurance company Admiral's plans to offer discounted quotes to first-time drivers based on what they post on social media.