October 2016

All the major mobile phone networks have abolished unlocking charges for pay monthly customers who are outside their minimum contract term, after intervention from the Government.

Norwich & Peterborough Building Society is no longer accepting new applications for its Gold Classic current account, which is a top pick for overseas spending.

The value of the pound reached 31-year lows last night, after a 'flash crash' meant it was at one point worth just $1.18. It's since recovered slightly, but many due to go on holiday will now be wondering about their purchasing power abroad.

The number of complaints lodged against banks and other financial services firms fell by 2.6% between January and June this year compared with the previous six months, according to figures from the financial watchdog – and complaints about current accounts dropped 10%.

A pioneering voice recognition security system introduced by First Direct is failing to recognise some account-holders, with a number of customers left furious after being wrongly locked out of their accounts.

Santander has ditched its cashback-paying 123 credit card for new customers, replacing it with the new lower-paying All in One card.

Passengers who have booked certain short-haul flights with British Airways taking off from 11 January next year may want to pack some extra snacks after the airline announced it will no longer be providing complimentary food and drink.

Telecoms giant TalkTalk has been fined a record £400,000 by the Information Commissioner's Office (ICO) after a huge breach of its customers' data last year.

Winners of Blue Peter badges will no longer get free entry to Legoland Windsor, Chessington World of Adventures or dozens of other attractions run by Merlin Entertainments from the start of next year, after the firm ended its long-standing agreement with the BBC.