June 2015

Millions of broadband and landline customers should find it easier to switch providers from tomorrow, communications regulator Ofcom says .

The Competition and Markets Authority (CMA) has opened an investigation over concerns that "a number of large companies and media agencies" may be paying for 'advertorials' and sponsored content in blogs and other online articles without making it clear to consumers.

Nearly two years after admitting it had breached the Consumer Credit Act, the Co-operative Bank still has not refunded all the affected customers.

NatWest, RBS, Coutts and Ulster say hundreds of thousands of delayed customer payments, including wages, benefits and other transfers, have now been paid following last week's problems. But if you've been hit with fees as a result, complain and ask for your money back.

If you've ever had Affinion (often branded Sentinel) card protection, you have just one week left to vote in favour of a redress scheme.

Millions of BT Sport customers face huge price hikes from August, including a £60/yr rise for those previously promised 'free' sport with their broadband. But you can beat it – we explain how.

Isle of Wight has kicked off the festival season and Glastonbury is soon to follow, but if you're off to a festival this summer, there are a number of steps you can take to ensure your belongings are protected.

About 167,000 homeowners, including 71,000 pensioners, who are struggling to pay their mortgage will see their mortgage benefit payments fall by a typical £756 a year from next month.

Ryanair tried to seat a three-year-old away from her horrified parents on a flight from Portugal to Liverpool. The budget airline is one of at least five that operates a 'family tax', where the only way to guarantee parents and their children are seated together is to pay for allocated seating.