2014

Facebook and Tumblr users who mistakenly signed up to a paid-for subscription service believing they were finding out who had viewed their profile could be due refunds after the regulator fined the firm responsible £45,000.

Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.

Millions of energy customers who pay by direct debit will now get automatic refunds from their supplier, regardless of how much their account is in credit by.

Universities have been told to change rules which could stop students from graduating or continuing their courses if they've unpaid non-tuition debts, such as accommodation bills or childcare services.

First Utility has cut its fees for customers who pay for their gas and electricity by cash or cheque. But everybody who can should switch to paying by direct debit for their energy, to avoid up to £90 a year in extra charges.

Around 34,000 mortgage borrowers are to share out £8.4 million in refunds after Yorkshire Building Society admitted wrongly charging customers who had fallen behind with repayments.

One million households are now using MoneySavingExpert.com's free Cheap Energy Club to fight back against excessive gas and electricity costs, just a year and a day after it launched.

Pension providers are to be investigated over claims people aren't getting a fair retirement income because of the way the annuity market works.

If you're a Tesco Clubcard user, you should consider changing your password, after 2,000 customers had their login details published online.

Thousands of HomeServe customers could get redress after the firm was fined a record £30.6 million for mis-selling insurance products.