2014

MoneySavingExpert.com is warning users that we NEVER call anyone unsolicited, after we've been made aware of a new spate of imposters attempting to gain money from unsuspecting victims using our name.

Customers of Stonebridge International Insurance may be entitled to redress after the firm has been fined £8.4 million by the Financial Conduct Authority (FCA) for its underhand selling tactics and the way it handled customer requests to cancel their policies.

The Government hasn't ruled out refunding homeowners who paid for a Green Deal assessment but who weren't able to get the cashback after the Home Improvement Fund's sudden closure.

Over one-and-a-half million Barclays NISA customers will see their rates drop this autumn as the bank will be moving most of its old NISA customers onto a new deal.

Many Plusnet customers will be hit with price rises, including line rental increases, from 23 September. If you're affected, you can leave the firm without penalty.

If you received a higher than usual BT broadband bill in June or July, you may be due a refund this week following an accounting blunder.

Hundreds of existing and former RAC and Budget insurance policyholders may be paying almost £50 a year for unwanted personal accident cover after failing to untick a box offering a free trial of the product.

MoneySavingExpert.com is shouting louder than ever about your right to dispute unfair private parking charges, despite receiving threats of legal action urging us to stop.

If you've got a personal loan with HSBC, you may get a refund of your interest after the bank admitted making a mistake on annual statements.

Halifax, Lloyds TSB and NatWest have been exposed as being as bad as Wonga when it comes to sending customers misleading debt demands purporting to be from external solicitors or debt collection firms.