2014

Five million NatWest and RBS customers will be automatically moved to new accounts in January paying well below the best buys, making it a key trigger for them to seek out a better deal.

Commuters in England with season tickets are to be spared some of the pain of next January's rail fare rise after Chancellor George Osborne announced a price cap.

Complaints about payment protection insurance (PPI) eased back from last year's record, but still remain at historically high levels, according to the Financial Ombudsman Service.

The number of people struggling to cope with payday loan debts has risen by more than 13,000 in the past year, new figures show.

Banks and credit card providers are reopening two and a half million old PPI complaints after unfairly rejecting or underpaying victims, the regulator revealed today.

Amazon credit card customers should consider switching to another reward card, as they won't be able to earn loyalty points to spend at the e-tailer after September.

Royal Bank of Scotland and NatWest have today been fined nearly £14.5 million after the Financial Conduct Authority (FCA) found "serious failings" with the mortgage advice given to customers.

500,000 TSB customers with its Enhance current account should consider switching now, as the bank is cutting the amount of interest they can earn.

First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.