Consumers who want to insulate their homes should watch for high-pressure sales tactics, dodgy information and poor installations as some firms may be breaking the law, the Office of Fair Trading (OFT) says.
The Financial Ombudsman Service is planning to take on 1,000 new staff to deal with the record number of complaints it expects to receive in the next financial year.
The retail prices index (RPI), a key measure of inflation linked to retirement income and a raft of other investments and services, should remain unchanged, the UK's top statistician said today.