Payment Protection Insurance (PPI) gripes boosted the number of complaints made to the Financial Ombudsman Service (FOS) in the first half of 2011 by a massive 54%, compared to the amount of cases in the second half of 2010.
The Airmiles reward scheme is to be completely revamped which will result in hundreds of thousands of travellers having to pay taxes and charges when redeeming flights.
Some big UK banks, including HSBC, have failed to hit an extended deadline to clear their backlog of Payment Protection Insurance (PPI) misselling complaints.
1 September 2011
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