Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
Nearly two million Royal Bank of Scotland and Natwest customers must act to avoid having their current account transferred to Santander, or to get a £100 bonus if they want to switch to the Spanish giant.
A not-for-profit lender was launched today to give low earners and those with poor credit histories an alternative to loan sharks and doorstep cash providers.
Communities Secretary Eric Pickles today announced the Government has shelved Labour's plans to revaluate every property in England's council tax band.
The proportion of mortgages sold via brokers has fallen since the credit crunch began as lenders make many of top deals available to those who apply direct to a bank or building society.
23 September 2010
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