Return rights – is a shop telling you porkies?

I was scared enough just standing behind the grand dame in the queue. "Give me my money back! This is a disgrace!" she boomed. As for the shop assistant bearing the brunt of this verbal assault face on, her sin was having the temerity to refuse to exchange ‘uncool’ jeans wrongly bought for the lady’s daughter. The...

MoneySavingExpert overtakes M&S in UK’s best brands

I can hardly believe I’ve just written that title. Yet I’ve just seen it in the papers (here’s the Guardian version) from YouGov’s newly-released annual Brand Index. Wow! It’ll only be the site’s 10th birthday in February. Frankly, last year I’d already smacked my gob writing that we’d overtaken Apple as we hit 5th spot. Yet to be...

The MSE Christmas pub quiz 2012 Answers

The MSE Christmas pub quiz 2012 – Answers Last week, I set you the questions. Now it’s time to give you the answers. Though if you’d like to play first, click straight to the Christmas pub quiz 2012. These questions were set as part of the MSE Towers Christmas party where, as I do each year, I...

Is it time to kill off Santa?

SPOILER ALERT! In a time when many are feeling austerity, is it still a good idea to perpetuate the myth of Santa Claus – a man outside the reality of economics who brings free gifts to children around the world? Many will instantly say I’m killing the magic, yet do hear me out. Having taken Scrooge flak...

The MSE Christmas pub quiz 2012

Last Friday was the MSE Towers Christmas party. So as I do each year, I donned my sequinned jacket, slicked back my hair and got into into my quizmeister role. Now it’s your turn to have a go. (NO GOOGLING!) Here are four of the six rounds. I’ll publish the answers next week. (The rounds I haven’t...

Don’t despair – you can get your financial life back on track

At this time of year, many feel the financial stress. Sadly, some feel they’re a lost cause. Only recently, there’s been another public debt suicide. So I just want to reiterate my ongoing message: For as long as I’ve been doing my job, I’ve never once seen a debt case that’s insolvable. Interestingly, as I’m writing this,...

Shame on Nationwide – no, I won’t give you my security details

I never give security details or personal information out to unexpected, unknown callers. Nationwide asked me to do just that yesterday. I believe this is appalling as it risks changing behaviour and makes it easier for the real fraudsters. And it’s not just the simple fact it asked for my security details. At every step of the...

Stopcock tips – can you find yours?

A stopcock is your mains water tap (the off switch). Everyone should know where theirs is, especially at this time of year when pipes can burst due to frost. If you don’t know where yours is, your house could be flooded with water everywhere, while you have no idea how to stop it. Update 10 October 2017....