When is a freebie not a freebie? When you have to pay for it! Sounds simple, but in the real world things aren’t that clear cut. So this week we’re introducing a new site convention – the difference between ‘free’ and free. Our forums have always been clear – we have the freebies (no spend) required and...

Update: 12 July 2013: On 9 July 2013 we published our Payday loan best buys? guide. We’re in the middle of writing our new guide to payday loans (eg Wonga, Quickcash etc.) and I’d like to solicit your views. The key concept is actually to explain all the alternatives you can try before using that type of...

I had a meeting with the Energy Secretary, Chris Huhne, yesterday morning. The Government’s big plan is to ‘check, switch and insulate’, and as we’ve been telling people that for years, MSE Archna and I went in with suggestions and ways we could help. This meet came about on the back of the Energy Summit, (see my...

This type of message isn’t rare. We often get people emailing, tweeting or facebooking us with things like this. The other day it was over a telecoms company, a gentleman had received hideous customer service, was angry and demanded we drop the company from our guide. Yet if we stopped mentioning every telecoms provider (or most companies...