Do you think you’ve been mis-sold gas and/or electricity? If so, please let me know how
Over the last few years energy mis-selling has been rife – the industry says it’s getting better – but that hasn’t stopped millions from being duped. This week alone British Gas was fined £2.5 million for poor complaints handling. Npower, SSE, Edf and Scottish Power are being investigated for mis-selling. We’re planning to launch a major new...
Bought a spa day from Groupon or others? Did you get it?
The daily deals industry needs to get its house in order. Groupon, kgbdeals, LivingSocial, Crowdity and the rest all risk being seen as ‘get the money in the bank, not the customer through the door’ merchants, unless they collectively improve standards. Over the last year it has been boom time for daily deals sites (once known as...
The Janet & John Eurozone sovereign debt crisis explanation
What on earth is going on in Europe? We know there’s a Greek crisis, but what’s the cause and why does it affect us? It’s time to call in Janet and John… I was on the BBC Radio 5 live consumer panel (every Thursday 1pm) with Shelagh Fogarty yesterday, when business presenter Dominic Laurie did a grand...
Message from an 11-year-old about uni made my eyes leak a bit
OK, I admit I’m a soppy git, but I just got sent this message from the Transformation Trust as feedback after speaking at their huge Rock Assembly at the O2 Arena the other day. This wonderful charity gives children from underprivileged backgrounds the chance to do things they wouldn’t otherwise. (See my Opening a rock concert in...
You CANNOT give 110% effort – an explosion of pent up nerd rage
I call on the mathematically literate to join forces to together defeat the scourge of "giving 110%". It’s a numeracy blight on the lexicon of our country and it needs to be stopped. This morning on Daybreak, I had the joyful opportunity to vent on this. An Illinois town has banned boys from wearing baggy jeans that...
When will EDF hike its prices?
British Gas has done it, Scottish Power has done it and as energy companies are like sheep, that means unless there’s a radical change to world markets, four more are likely to announce major price hikes soon… The one that intrigues me though is EDF Energy. This is the second round of price hikes in 2011. In...
Help! How do I explain student finance to 16,000 kids at a rock concert?
It’s brown trouser time. Next week I’ll be speaking to a crowd of 16,000 at the O2 arena about student finance, right before acts such as Diversity, Tinchy Stryder and Chipmunk perform. Yet frankly I’m panicked over the best way to get this important message across. It’s all part of the Transformation Trust’s big rock concert. The...
10k in 49:21, but still overtaken by 1,000s (then I ran home!)
Hoorah! A record time. A medal presented by Mrs MSE. An amazing atmosphere. Lots of good causes, a pair of achy legs – and getting called an ‘elite athlete’ to boot. The British 10k race in central London yesterday morning was my first ever race and I was chuffed to smash my record from earlier in the...
“I’ll discount it for the fault, but then you can’t return it for other faults”
It’s a common refrain in shops, especially during the sales. Yet, it’s simply not correct – however, unless you ensure that the RIGHT THING is written on the receipt, you may find it very difficult to exercise your legal rights. I first wrote about this a few weeks ago when I tried to buy a jacket with...
My column at the News of the World
IMPORTANT update, 3pm 7 July 2011 Since writing last night, I’ve watched further news and slept (or not slept) on this, plus taken on board the overwhelming volume and tone of your responses. I’ve spoken with the paper’s editor this morning and asked that instead of running my column (filed last week) I have some space to...
8 October 2024
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Martin: 'Time for a difficult chat'
FREE wills & more
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Shift debt to 29 months 0%
Longest balance transfer
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Energy fixes getting costlier
ACT SOON
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Ibiza for under £5?
Plus Mykonos & more
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'I saved £286 on home insurance'
A rapid success
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£33 Barbour specs or sunnies
Normally £135
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Sent money to a scammer?
Banks now HAVE to pay you back
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