I’ve been meaning to vent on this for years. Yesterday I walked in yet another culprite; why do shops often install escalators that go up; but you need to walk down the stairs? Of course, they want us in the store as easily as possible and the escalator helps. Yet to then rely on us to make our own way down, without any signage indicating that the only way down is to walk, is ridiculous.
While I’m luckily able-bodied and can easily manage the stairs; to have such one sided aid can’t be helpful to those with disability or limited movement. And whilst stores may have staff lifts which people can have access to if needed; to entice people up with easy access and leave them needing to ask for help once there simply isn’t on.