Comet: less fiery tail, more tired snail

My sister and niece need a laptop, and I’ve volunteered to do my brotherly duty and get them one. So I go to Comet which has a great front page promotion of a £399 entry level one. When I order it, it says “your order can’t be fulfilled” and then blames me incorrectly entering details.

When I call the number, (now 30 minutes in) it turns out the machine is out of stock and has been for some time. So why, I query, is it on the front page of the site? Why did I go through the process? Why did I have to call? Why can’t they offer me another better laptop at the same price? Their answer, effectively, “computer says no”

Well MoneySavingExpert says get lost

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