Martin Lewis
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Martin Lewis' Personal Blog

"Hi, welcome to my Blog. It's less about MoneySaving - the rest of the site and weekly email do that. It's just a place to muse on life, money, being in the media & more"
-Martin Lewis, MoneySavingExpert

087-0 numbers: are they training staff?

I’m interested to know if there’s a new trend in companies using disguised premium rate 0870 numbers (see the saynoto0870 guide). Twice in the last week I’ve been given 0870 numbers to dial, yet rather than being told the number is 0870-123-123, both times it’s been told to me as 087-012-3123. Thus the call operator is never actually saying the phrase 0870. Cunning devils…

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