Martin Lewis

Martin’s Blog…

Hi, welcome to my Blog, while the site’s articles have all the key MoneySaving info; this is my space to muse on a wider collection of topics; life, money, being in the media and more. Feel free to read or ignore!


Martin Lewis, Money Saving Expert.

Archive for October, 2006

Should we stop people with mental health issues borrowing money?


Thursday October 26th, 2006

In my past blog you’ll have seen my article to MPs where I say it’s not about ‘responsible lending’ but ‘responsible borrowing’ and that while lenders should be culpable we must take responsibility for our own debts, through educating ourselves.

Yet where do you draw the line? A few months ago I met a MoneySaver who worked for a mental health charity. He told me about how many of the people he helped care for were badly in debt, and often had either little idea about, or control of, their borrowing. In fact it’s why he’s such a rabid site user; in his own time he uses the site to try and help them; though he struggles as there are so many yet not enough time.

I’ve been thinking about this a lot since then…. while I ferociously argue that we as consumers need to get off our backsides, conquer debt illiteracy and take on the banks; can you apply this to those who, through medical reasons, cannot control their impulses or don’t have the capacity to understand the nature of debt? Stephen Fry in his recent programme on Manic Depression talked about the major urge to spend, spend, spend during the ‘manic’ phase. While I suspect, thankfully, he has a good income that can cope what about those who run up nasty debts during a similar phase?

My father used to be headmaster of a special education boarding school and we lived next door. As it was in the middle of a forest with little else to do, I found myself playing at the school for hours most evenings when I was young and as I got older interacting or helping. Most didn’t have mental health issues, just mild learning difficulties, and of course there’s no issue here of not being able to take personal responsibility. Yet for some, for whom a genuine (and I must say heart-rending) moment was, after months of learning, finally managing to make a cup of tea safely or tie their own shoe-laces, there’s no question that understanding the intricacies of credit cards is a virtual impossibility.

So, where do we draw the line? Application forms for borrowing cannot include a ‘mental health’ question and nor do we really want them to. Yet the result is that currently mental health issues only come into play at the point when someone can’t afford to pay the cash back…. I’m not sure this is right either.

Ultimately I suspect my worry about debt and mental health is just the tip of the iceberg for those constantly dealing with mental health issues. While we want everyone to fully engage in the wider world, are there people we should draw into a protective cocoon? Time and time again I meet people in the sector who talk about how over borrowing and debt crisis is endemic. After all it’s tough to speak to the general populace and say “don’t think just because a bank sends a letter saying you can borrow, that it means you can afford it.”

Discuss this blog

PS. I’m not a mental health expert, this is simply an issue that concerns me, I am also aware there are correct terms and language for mental health problems - I hope I’m reasonably close and haven’t offended anyone by the wrong terminology anywhere. If I have, please forgive me.


My ignorance knows no bounds…. when it comes to music


Wednesday October 25th, 2006

My lack of musical interest is pretty well known (well Radio 2 Vine programme spent a week discussing it), yet I think I’ve just surpassed all prior ignorance. While talking about web search functions in MSE Towers, I said “suppose you want to search for songs by Billy Holliday”, at which point MSE Archna started to smile.

I knew why, so I turned to her and said “I know Archie, you’re laughing because I’m so out of date, well to be honest I don’t know any of his songs anyway!” I then stood there as the entire team wet themselves with laughter - how was I to know Billie Holliday was a woman!

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No, I’m not like that all the time!!!!!


Wednesday October 25th, 2006

While no one ever asks me the question, the poor MSG is constantly asked “is he like that all the time, so hyper and energetic, how do you cope?” And I’ve just read a similar comment from MoneySaver Pavlov’s Dog in the forum “I must admit, I really enjoy watching the money muttering, as well as being entertained by how scarily animated martin is (the MSG must have some energy to keep up with you, does she even get a word in edgeways) and the things on the desk/wall, it brings the advice to life.

So let me explain. I love what I do. I am deeply passionate about it. And I get excited when I’m putting the message across. Then again, when I am broadcasting whilst it isn’t false, I do deliberately go for it, in an unabashed way. My subject area is one that has been traditionally thought of as ‘boring’ and I decided a long time ago that to get others interested in it it’s important to show how much I enjoy it - and how enjoyable taking companies on can be. In many ways as a money chap you can either be an ‘old sage’ or a ‘whiz-kid’ well I started appearing on TV doing this at the age of 27 - and I talk very fast anyway - so whiz kid it was.

Yet when I’m in MSE Towers, or at home, most of the time I’m not talking. Often I’m quite serious, occasionally even slow and pondering, yet get me on my subject and whey hey hey hey….. it’s MoneySaving time!

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Want to see the new MoneySavingExpert.com? Want to help?


Tuesday October 24th, 2006

Over the last few months the re-design of the site has come on a long way (see the last incarnation). So much so, we’re getting close to the final look so I wanted to give all MoneySavers a quick preview.

The new home page
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(click to view full size)

IMPORTANT: Don’t worry, the image you will see when you click is smaller than actual size!

A little bit more info

  • Ignore the words. We haven’t finalised the wording of the text on the page yet, this is far more about the structure, look and layout, plus Darren the Designer has had fun creating a few of his own ‘noticeboard’ items so ignore those too!
  • A few more tweaks are due. The rest of the site will follow a more familiar pattern. The section tabs on the top will be smaller and there will be a sub-navigation menu underneath. On the right-hand side there will be the ‘email tip’ note and below that a list of tools and suggested articles to browse.
  • There will be new sub-menu pages. When you click a section, e.g. Travel and Transport, the menu will be split into two or three sub-menus. In this example it will be a ‘travel’ and (surprisingly) a ‘transport’.
  • The forum look will be sharpened. At this stage the forum look won’t change too much. It will be fitted into the new overall look of the site, but the actual forum bit won’t change too much (there are only a few minor things planned).
  • Want to help?

    For the next stage of the re-design I really want to get together some volunteer testers - people who want to play and look at the new site once the test version is ready. We really want a mix of people - regular users, forumites, newbies and especially users with disabilities which impact web-surfing (e.g. do you use a site reader?)

    If you’re interested in helping out (it should be fun) please can you email iwannahelp@moneysavingexpert.com and let us know how long you’ve been using the site, what you usually do on the site, whether you have a relevant disability and are you a techie or not?

    Discuss the new site look


    The UK’s Top 100 websites (MoneySavingExpert.com is 91st)


    Monday October 23rd, 2006

    I’m addicted to Alexa stats, which show every website’s worldwide ranking (and is quite a useful way of judging a site’s legitimacy) and now I’m overexcited as MoneySaver KJF has sent me the link to the stats I’ve been waiting for.

    Finally it seems Alexa.com (part of Amazon), has a list of the 100 most visited sites by UK web surfers. To be honest I’m a bit gobsmacked that this site has made it – my guess from the rankings would’ve been that it was 150th – 200th but…. Way hey!!!

    So I thought I’d quickly give you a tour through the list. The top end is dominated by the big hardcore web tools sites - search engines, online email home pages, networking sites and auctions.

    The Top Ten

    1. Google UK
    2. Yahoo!
    3. EBay UK
    4. Google
    5. Microsoft Network (MSN)
    6. BBC Newsline Ticker
    7. Myspace
    8. Windows Live
    9. YouTube
    10. Wikipedia

    Other interesting high rankers

    21. Rightmove This huge ranking shows that viewing and choosing property has really moved full-time into the online world.

    26. Guardian Unlimited Massive leader of the UK’s papers. The Guardian’s early adopter media strategy seems to have worked; I suspect because its website has always been an entity in its own right rather than just an adjunct of the paper.

    33. Argos The highest ranked ‘bricks and clicks’ company out there – then again as the catalogue sales model is ideally suited to the online world it was always likely to do well.

    45. Tesco The only surprise here for me is that Argos ranks higher! Though I bet Argos wishes it sold as much…

    66.Lastminute.com The best known UK-founded e-retailer – many millions were pumped into its marketing in the early days and the brand stuck. It seems the huge money gained from its dodgy-performing flotation did manage to push it hard enough to start a decent business and keep the clicks coming.

    69. TradeDoubler This is one of those background sites many won’t have heard of. Yet its role in UK web commerce for smaller sites is huge. This is where many go to get ‘affiliated links’ i.e. paid click-throughs to product providers – so you can monetarise a site – no wonder so many visit it.

    79. The Official National Lottery Web Site So it seems the lottery really has moved online… to be this high up substantial numbers of people are checking and buying this way.

    91. Money Saving Expert It’s amazing to be up here with the big boys. I started the site in Feb 2003 on my own and the growth’s been amazing; especially when you contrast it to number 66 on the list – this site cost me £100 to set up and has developed without any big bucks being spent (as you can probably tell). I hope it doesn’t sound conceited, but I think it shows if you do your work, do the research, and provide unique content you can make the web work read more about MSE

    96. British Airways To be honest I only put it in because it’s shocking to see that MoneySavingExpert.com is bigger!

    That’s it. Huge thanks to all the users of the site for helping it be so successful - I hope regulars (and others) share in the pride of getting this pro-consumer site up there with all the commercial big sites. Now I’d better stop writing this blog and go do some more MoneySaving research (I’m working through Premium Bonds at the moment, fascinating stuff when you really crunch the numbers, should be published in the next day or so).

    Discuss this blog

    PS, nearly forgot, if you want to see the list yourself (remember it changes so positions move) then go to Alexa GB ranking


    Martin Lewes, Money Saving Expert


    Thursday October 19th, 2006

    I was playing with Google paid listings, doing a few experiments at very low ‘cost per click’. One of the phrases was Martin Lewes as opposed to Martin Lewis and I was shocked to find yesterday it was searched 1100 times and that 740 of those who searched it clicked the MoneySavingExpert.com listing (at a penny a click).

    This is over 60% of people searching, a massive percentage, so it’s pretty plain they’re searching for me (I was on LK Today yesterday). I’d never thought so many people may spell my name like that and I’m now wondering how else people spell it wrong.

    The other problem is that in the ‘non-paid’ searches this site doesn’t appear for Martin Lewes, that’s the reason I originally tried a paid search. So another reason I wanted to write this blog is it means it says Martin Lewes somewhere on the site and may get in the search rankings (ok it’s sneaky), naturally so I needn’t pay and it’ll get people to the site. (If you’ve come from Google, then the place to start is www.moneysavingexpert.com).

    So for the same reason I should probably end by saying Martin Lewes, Martinlewis.com, Martinlewis.co.uk, Martin Lewis.com, Martin Lewis.com, Marten Lewis, Morten Lewis, Mark Lewis, Martin Louis and Martin Louise…

    Any more?

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    The Day I Met Mick Jagger


    Monday October 16th, 2006

    Clearing out a cupboard recently, I happened upon an old photo of the day I went to Wembley to present Mick Jagger with the Honorary Presidency of the LSE (London School of Economics) Students’ Union. It brought back memories so I called the LSE and asked if it had a copy of the article I wrote for their Annual Review on the meeting. Luckily they did, and have kindly given me the permission to republish it here - so I thought I’d drop it in the blog.

    The Background

    I was the General Secretary (equivalent to President anywhere else) of the LSE SU. The Honorary Presidency is a title voted for by students each year and was at the time quite well renowned. The reason for its notability was the hugely contentious election of Winston Silcott who’d been in prison for murder and had been elected Honorary President in 1990 (he was acquitted of three murders the next year and the reason for his election had been to highlight the injustice of his conviction, see Wikipedia entry).

    In each subsequent year, the election therefore managed to get media coverage, much to the excitement of some of us, and this year was no exception. It was one of my first experiences of giving quotes for national newspapers. The LSE had been attempting to contact Mick Jagger for a number of years, but until this point hadn’t been successful - as this was a Students Union rather than a student event, he was more willing.

    So on to the piece at the time - click below - and I must apologise for my writing style back then……

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    Do not pass go, do not go to jail, go to free parking


    Thursday October 12th, 2006

    I’ve just been sent a report from Bishop Stortford’s Citizen newspaper. Apparently a parking clampdown’s been requested by the town council following suggestions written in this site’s Chat Forum that free parking in the town is a good way to escape Stansted Airport’s parking charges. It’s an interesting read, and does create a bit of a moral dilemma: is it a good thing people can escape the clutches of the Stansted prices? Or should we consider it an unfair disruption of life for the local residents? I’ll let you decide.

    It’s worth taking a read of the Citizen Series article and the Great Airport Parking Hunt.

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    A smooth-voiced addition to the Muttering


    Thursday October 12th, 2006

    Each week the e-mail is accompanied by ‘Martin’s Money Mutterings’, my audio and video commentary on the event. This week I was speaking to my mate Graham Rogers , who as well as presenting Classic Gold radio in the mornings (and I do a quick hit on there every Thursday at 10.15am) is also the voice of ITV1.

    In other words Graham is the continuity man you hear, usually at prime time, announcing the shows. Plus he’s the man at the Royal Variety Show who tells you who’s hand the Queen is shaking. Though contrary to popular belief, he was never our Graham from Cilla Black’s Blind Date. I’m sure you can guess from the title where this is going…. I cheekily asked him if ,as a favour, he’d do a few intros for the mutterings (audio only) and he’s very kindly obliged. There are three. I thought you might like to hear them - I suspect you’ll recognise his voice.

    Listen to the audio

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    A 500 word debt message to politicians


    Monday October 9th, 2006

    The House Magazine asked me if I’d like to write an opinion piece for its personal finance special. It’s the trade magazine for the political classes (politicians, their advisers, teams and lobbyists) and is apparently read by up to 70% of MPs. Therefore I wanted to make sure I got the message across correctly. Of course I picked debt - the most serious issue we face in personal finance.

    Sadly my initial draft was 1,100 words, far too long, so many suggestions needed to come out (and I still sent it a little long). I thought you may be interested in the final draft (with the House Mag’s kind permission, it appears in this week’s edition out on 16 October).

    “Of course there’s a debt crisis! We only help people once they’re screwed!

    Want one-on-one advice on how to borrow? Don’t try the bank, it’ll simply flog you its own products and hope you’ll borrow more. Don’t try an IFA; credit cards and loans aren’t their bag. As for the non-profit debt counselling agencies, they’re there for when it’s all gone wrong.

    In fact there simply isn’t anyone to ask. No surprise then that we’re the debt sick man of Europe; after all, we wait until people are already screwed before offering real help.

    When I listen to politicians’ and regulators’ clarion calls, the phrases that jump out are “more transparency� and “responsible lending� – great aims, but in practice nonsense.

    Thanks to transparency, credit card adverts now include a ‘summary box’ of product details; such as the foreign exchange loading, repayment priority schedule, interest-free period (which of course is completely different to interest free intro offers). Yet we live in an almost debt illiterate nation. How many high-end readers of this august publication actually understand the above terms, never mind everyone else? Information without understanding is pointless, it may as well be written in binary.

    The real answer, of course, is education; we need to break the cycle of debt. Yet look at our student population; we educate them into debt, but never about debt. During a recent interview, a BBC reporter asked me, “What advice do you have to stop students going into debt?� It’s a stupid question. You can’t stop students borrowing, it’s virtually enforced.

    While students must take on debt, we don’t give them the tools to understand it. Is it any surprise students correctly start with official Student Loans, move onto student account 0% overdrafts but end up with high interest rate commercial borrowing - often without truly appreciating the differences; leaving them mired with financial problems and a debt culture at the start of their working life? And that’s the cream of our society – what about the rest?

    We’ve got rid of the stigma of borrowing. That’s a good thing. Debt isn’t bad. Governments borrow, companies borrow, so why shouldn’t consumers? Yet bad debt is bad; borrowing that isn’t planned, affordable, budgeted and cheap can be a life constricting nightmare, even leading to suicide. We still need a stigma against over-borrowing, but we’ve got rid of that too.

    We must start teaching our kids how to live in this modern consumer culture; and this leads me to the other supposed solution, responsible lending.

    Why on earth do we allow the opposition - for that’s what banks and the financial services industry should be seen as - to be the ones responsible for our personal borrowing? I’m not saying banks are bad, but we live in an adversarial consumer society; a bank’s job is to make money from us, plain and simple, they’re commercial organisations; our job, as consumers, is to look after ourselves.

    So why do we assign banks the responsibility? We don’t blame a retailer when we overspend, so why a bank when we over borrow? While they may be culpable, they shouldn’t be responsible for us. People need to learn that because a bank sends them a ‘pre-approved loan for £10,000’ it doesn’t mean they can afford it or it’s a good thing. Even the head of the British Bankers’ Association uses the term ‘debt junkies’, meaning we’re giving control, via self-regulation, to the ‘pushers’.

    And with this in mind, perhaps you’ll see why we need more than just education, education, education… I welcome money education’s flirt with the curriculum, but more important is what we teach. Let’s tell younger children, “supermarkets put sweets at check-outs to encourage you to buy them, so they can make more money, that’s their job.â€? And as they get older, teach about how credit cards really work, what repaying interest can mean, how to decide the amount to borrow, to shop around, research a product, and that ‘you can’t have it all now’ and to ask ‘do I need it?, can I afford it?, is it worth it?, can I find it cheaper elsewhere?’”

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    Celebrity Mastermind in two days…. gulp


    Thursday October 5th, 2006

    I was off work on Monday, and turned the computer on in the evening to see my agent’s e-mail asking me if I’d be the reserve for Celebrity Mastermind being filmed on Thursday. Essentially this meant being on-call in case someone dropped out. While the idea appealed and is very flattering, after all it’s good profile-raising stuff in a serious light that wouldn’t hurt my serious reputation, there was one big problem….

    It was to be on Thursday! Only two preparation days away and I’d lots of other work on (including getting the weekly email sent out, never a small job). Plus this is the first I’d ever heard about it, and frankly I have no clue what my specialist subject would be (possibly the Christopher Reeve Superman films, but I’m not sure something so specific would be allowed - they may have wanted Superman in general which is well beyond me as I’m not a comic book reader). After all, I doubt they’d allow “MoneySaving” as a speciality.

    The problem was the programme’s viewers wouldn’t know that I’d only found out two days earlier while other contestants had probably been preparing for months. Plus, this isn’t the Weakest Link or Millionaire, where the questions aren’t very tough, it’s Mastermind…. I suspect my score would have been in high single digits at best and, embarrassingly, record-breakingly low at worst. And that doesn’t exactly do me much good.

    So all in all I’ve decided to opt out and ask to be considered for the next series, with some decent adequate warning I hope!

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    Oops, red faces all round at MSE Towers


    Wednesday October 4th, 2006

    In this week’s e-mail there’s a new way to call mobile phones for 3p a min (read about it). It was added to the CallCheckers and at the bottom a web link inserted. Unfortunately, while the correct link to cheapchatuk.co.uk was put in the UKCallChecker, the link in the International Callchecker went to cheapchat.co.uk.

    Those who choose to type it into their browser will see why there are blushes here (adults only), sorry about that folks! It has been changed now. And as for the very kind lady who emailed to check - no that definitely wasn’t the site I wanted to recommend!

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    The Devil Wears Primark. Good Hollywood MoneySaving


    Tuesday October 3rd, 2006

    A tale of good MoneySaving from Hollywood…

    The MSG recently interviewed Anne Hathaway for Five News, shown today, covering the launch of the film ‘The Devil Wears Prada’. While the MSG was waiting to start the interview, Anne Hathaway pointed out she owned the same top as the MSG and said she’d got it from Naf Naf at a great price of just four Euros. The MSG then pointed out that hers had cost £2 from Primark; which really impressed AH, as she loves a bargain too. Wow, a movie star with as much sense as money!

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